Refund policy

Refund Policy

Right of Withdrawal (EU)

As a customer within the EU, you have the right to withdraw from your purchase within 14 days of receiving your order (or the last item in your order), without giving any reason.

To exercise your right of withdrawal, log in to your account and initiate a return via your order history.

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

Refunds will be issued within 14 days of receiving your return, using the same payment method as the original purchase.

Returns

Items must be returned unworn and in their original packaging.

Contact us at nyqthelabel@support.com if you have any questions.