Refund policy
Right of Withdrawal (EU)
As a customer within the EU, you have the right to withdraw from your purchase within 14 days of receiving your order (or the last item in your order), without giving any reason.
To exercise your right of withdrawal, log in to https://www.nyqthelabel.com/account and initiate a return via your order history. If you don't have an account, please contact us at support@nyqthelabel.com to initiate your return.
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Refunds will be issued within 14 days of receiving your return, using the same payment method as the original purchase.
Returns
Items must be returned unworn and in their original packaging.
Return Shipping
Returns are shipped at the customer's expense. The return shipping fee is:
- Sweden: 69 SEK
- Europe: 99 SEK
Contact us at support@nyqthelabel.com if you have any questions.